Everything you need to know

Frequently asked questions

From check-in times to hot tubs, dogs to dietary preferences — here's everything you might want to know before your stay at Mill Farm.

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Booking & Stays

Booking & arrival

Check-in is from 4pm on the day of arrival, and check-out is by 10am on your day of departure. If you'd like to arrive earlier or stay a little later, just let us know — we'll always try to accommodate where the changeover schedule allows.

You can check live availability and book directly through our website using the Book Now button, or contact Farmer Chris by phone or email if you have any questions before booking. A non-refundable deposit secures your stay, with the balance due 8 weeks before arrival.

Your initial deposit is non-refundable. If you need to cancel within 8 weeks of arrival, the full balance becomes payable. We strongly recommend taking out travel insurance to cover any unforeseen cancellations.

Yes — outside peak weekends and school holidays we welcome short breaks of 2–3 nights. Get in touch and we'll put together the best option for your dates.

We do — Mill Farm Glamping gift vouchers make a wonderful present for birthdays, anniversaries and special occasions. Contact Farmer Chris directly and we'll arrange one to your chosen value.

Your stay

What's included & what to bring

All of our accommodations come fully equipped with bed linen, towels, a fully fitted kitchen (crockery, cutlery, cookware, kettle, toaster), bathroom essentials, and a welcome pack of basic provisions to get you started. Hot tubs, where applicable, are filled, heated and ready on arrival.

Just your personal belongings, food and drink for your stay, and any extras you'd like — wellies are highly recommended whatever the season, and warm layers for evenings around the fire pit. If you're staying with us in winter, you may wish to bring extra cosy clothing.

Yes — WiFi is provided in the Treehouse, the Shire Houses and Mill Farm House. Out in the canvas lodges and Squirrel Lodge, mobile reception is generally good and we encourage guests to genuinely switch off.

All accommodations are warm and cosy year-round. The Treehouse has sustainable eco heating plus a gas fire; the Shire Houses have underfloor heating and a gas fire; the canvas lodges feature wood-burning stoves; and Mill Farm House is fully centrally heated.

Yes — most accommodations have a fire pit or outdoor cooking area, and the Treehouse has a gas BBQ on the deck. Logs, kindling and firelighters are available to purchase on-site.

Guests & families

Children, pets & accessibility

Absolutely — Mill Farm is a wonderful place for children of all ages, with alpacas to feed, calves to meet, tractor tours, archery, and acres of safe outdoor space to explore. Cots and high chairs can be arranged on request.

Yes — many of our accommodations are dog-friendly, including The Shire Houses and Mill Farm House. We ask that dogs are kept on leads around livestock and that owners clean up after them. Please mention any dogs at the time of booking so we can confirm and apply any small additional cleaning fee.

Mill Farm House is the most accessible of our properties with ground-floor living. The Treehouse and Squirrel Lodge involve stairs and are not suitable for guests with limited mobility. Please contact us before booking and we'll happily advise on the best option for your needs.

Yes — Mill Farm can be booked exclusively for weddings, family celebrations, corporate retreats and milestone gatherings. See our Weddings and Corporate & Groups pages, or contact Farmer Chris directly to discuss your plans.

On the farm

Experiences & the farm

We offer alpaca walking, archery, laser clay pigeon shooting, donkey rides, gator & tractor tours of the organic farm, and private hot tub sessions. Most can be booked in advance or arranged once you're with us.

Yes — Mill Farm is a working organic farm and meeting the animals is part of the experience. You're welcome to help feed the calves, visit the chickens, meet the alpacas and donkeys, and watch farm life unfold around you.

Our welcome packs include organic produce from the farm where available. The local villages and the town of Devizes have wonderful pubs and farm shops just a short drive away.

We sit in beautiful Wiltshire countryside near Devizes, with the Kennet & Avon Canal, Caen Hill Locks, Stonehenge, Avebury, Lacock and Bath all within easy reach. Walking and cycling routes start right from the farm gate.

Practical

Getting here & practical info

Mill Farm Glamping is at Belle Vue Farm, Poulshot, Devizes, Wiltshire, SN10 1RZ — around 10 minutes from Devizes and within easy reach of the M4 corridor, Bath and Salisbury.

Yes — there is ample free private parking on the farm, with a dedicated parking area beside each accommodation.

All of our accommodations are strictly non-smoking. Guests are welcome to smoke outdoors well away from the buildings, using the bins provided.

All hot tubs are professionally drained, sanitised and refilled between every stay, and chemical levels are checked daily during longer stays. Guests are kindly asked to shower before each use.

Glamping is enchanting in every season — rain on canvas, mist over the fields and crisp starlit nights are all part of the magic. Every accommodation is warm, dry and beautifully equipped for whatever the British weather brings.

Still have a question?

Speak to Farmer Chris

We're always happy to help with anything not covered above — from special occasions to dietary requirements or unusual requests. Drop us a line and we'll get straight back to you.

Stay in touch

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